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Microsoft blocked upgrade on systems width AVAST #AVAST ERROR MESSAGE ONLINE CONTENT IS UNAVAILABLE 2019 WINDOWS#Microsoft's advices ranges from 'going back to the previous version of Windows 10' to'waiting to be fixed'. MVP colleague Susan Bradley had noticed this. ![]() #AVAST ERROR MESSAGE ONLINE CONTENT IS UNAVAILABLE 2019 UPDATE#We cannot rule out that a small number of Avast users may be having difficulties updating, too, but we don't see any indications that this is caused by Avast," Microsoft confirmed the black desktop issueĪ few hours ago, Microsoft has confirmed the black desktop issue in the US Microsoft Answers forum within the thread Windows 10 April 2018 Update may boot to a "Choose your keyboard layout" screen or to a blank screen with a Recycle Bin. Online user comments show that many are unfortunately experiencing problems updating to Windows 10 '1803'. "We have tested this and couldn't identify any problems affecting Avast Antivirus consumer users specifically. The manufacturer rejects any blame and writes: Shortly after Softpedia published the above article, the authors published a statement by AVAST. Users are advised to uninstall AVAST before upgrading. In this article the authors write at Softpedia that AVAST is to blame as a virus scanner. In this article, Softpedia already suggests that it may be related to AVAST as a virus scanner.Īt there is the article The latest update debacle: Windupgrade and Avast Antivirus break everything…, which also addresses the issue. 770 users already have checked 'I have the same question' and the thread is quite long. In the Microsoft Answers forum there is this thread where the error message:Ĭ:\WINDOWS\system32\config\systemprofile\Desktop is not accessible A user left this comment, claiming that the registry entry for the path to the desktop was incorrect. At that time the root cause was still unknown – now we know, that the issue is caused by an installed AVAST product. Woody Leonhard has also published this within this article. If the location still can't be found, it might have been moved or deleted. If the location is on a network, make sure that you're connected to the network or Internet, then try again. The photo from the tweet above shows such an error message with the text:Ĭ:\Windows\system32\config\systemprofile\Desktop refers to a location that is unavailable.If the location is on this PC, make sure that the device or drive is connected or the disc is inserted, then try again. The message, that the desktop file was not found, is displayed. Windows boots, but ends with an empty, black desktop, which does not contain any icons other than the recycle bin. If the other two identical options are selected, a subsequent error occurs. If the user selects the first option, the system will restart for the rollback. After their selection there is another Blue Screen with a selection menu: Then the user is asked for the keyboard language to be selected. The installation of the Windows 10 April Update ended with the first restart with a blue screen of the system. In the last few days I read reports that users with AVAST and AVG antivirus solutions had a lot of trouble upgrading to Windows 10 version 1803. ![]() ![]() Upgrade trouble on systems with AVAST and AVG However, the AVAST forum already had this thread from late April 2018 with the note that not all AVAST products may be compatible with Windows 10 version 1803. #AVAST ERROR MESSAGE ONLINE CONTENT IS UNAVAILABLE 2019 SOFTWARE#My German blog post Windows 10 Fall April Update – Upgrade-Tipps received comments from 'professional Windows connoisseurs' that uninstalling antivirus software before upgrading is a 'complete bullshit'. This recommendation results from several years of community moderation at the Microsoft Answers forums. Within my blog post Windows 10 Fall April Update – Upgrade Tips I recommended uninstalling existing third-party virus scanners to be prepared for a feature upgrade. I need to confess, I read about that issue with a devilish joy.
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